Privacy policy

Privacy Policy — SKIN DELUX

Last updated: September 15, 2026

This Privacy Policy describes how SKIN DELUX ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from skindelux.shop (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, what site or search term referred you, and how you interact with the Site. We refer to this as "Device Information," collected using:

  • Cookies — data files placed on your device, often including an anonymous unique identifier
  • Log files — track actions on the Site and collect your IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels — record how you browse the Site, including pixels from Meta (Facebook/Instagram) and Google

When you make or attempt to make a purchase, we collect "Order Information," including your name, billing and shipping address, payment details, email, and phone number.

When you contact us through our website form, we also collect the information you provide (name, email, phone, message), and that form is protected by hCaptcha to prevent spam — see hCaptcha's Privacy Policy and Terms of Service.

"Personal Information" in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfill orders (processing payment, arranging shipping, providing confirmations), and to:

  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide marketing or advertising you've opted in to receive

We use Device Information to help screen for fraud and to improve and optimize the Site — for example, generating analytics on how customers browse and interact with the Site, and measuring the performance of our marketing campaigns.

Sharing Your Personal Information

We share Personal Information with third parties to help us operate our business, including:

  • Shopify, which powers our online store — see Shopify's Privacy Policy
  • Google Analytics and Google Merchant Center, to understand how customers use the Site and to list our products in Google Shopping — see Google's Privacy Policy; you can opt out of Google Analytics here
  • Meta (Facebook/Instagram), for advertising and analytics — see Meta's Privacy Policy
  • hCaptcha, to protect our contact form from spam and abuse

We may also disclose Personal Information to comply with applicable laws, respond to a subpoena or lawful request, or otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements we believe may interest you. Learn more at the Network Advertising Initiative's educational page.

You can opt out of targeted advertising via:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://myadcenter.google.com
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services through the Digital Advertising Alliance's opt-out portal.

Do Not Track

We do not alter our Site's data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA) or UK, you have the right to access, correct, update, or request deletion of your personal information. If you are a California resident, you have similar rights under the CCPA, including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, contact us using the details below.

If you are an EEA/UK resident, we process your information to fulfill contracts with you (such as an order placed through the Site) or to pursue our legitimate business interests as described above. Your information may be transferred outside of Europe, including to the United States, in accordance with applicable data transfer safeguards.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, except where a longer retention period is required for legal, tax, or accounting purposes.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date above.

Children's Privacy

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Contact Us

For questions about our privacy practices or to make a request regarding your personal information, contact us at:

  • Email: info@skindelux.shop
  • Phone: +33 6 95 05 21 47